July, 2009

How Important is Private Equity in Human Capital and Talent Management?

Jul 27, 2009 Posted by

Over the past few years, we’ve seen new and traditional private equity firms slowly gain interest in the HR technology space.  Private equity investment isn’t actually new to the HR vendor market.  General Atlantic Partners has been one firm that has take interest in HR over the years.  Private Equity & HR Technology More recently, […]

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Interested to Understand Customer Satisfaction in Talent Management?

Jul 10, 2009 Posted by

Our friends at Bersin & Associates are conducting some great research to identify customer satisfaction and experience among the Talent Management vendors.  Please help and complete the Survey Now. Technorati Tags: talent management, bersin, survey, customer satisfaction  

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Is This What Customer Service Will Look Like in the Future?

Jul 2, 2009 Posted by

Over the past month, my Internet connection has been flaky.  Jokingly, I took that frustration to Twitter yesterday and what resulted was actually quite amazing.  My story in pictures… My post on Twitter at 11:40A… …within one minute, @ComcastBill responded to provide assistance… …a few communications later, he diagnosed my issue… …resulting in schedule a […]

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