Comments on: Is This What Customer Service Will Look Like in the Future? http://humancapitalist.com/?p=708 A blog by Jason Corsello about HR technology, services and outsourcing trends Wed, 08 Sep 2010 08:30:19 +0000 http://wordpress.org/?v=2.1 By: CloudAve http://humancapitalist.com/?p=708#comment-2438 CloudAve Thu, 02 Jul 2009 13:48:04 +0000 http://humancapitalist.com/?p=708#comment-2438 <strong>The Social Media Customer Care Machinery</strong> The Social Media Customer Care Machinery

]]> By: Sonny http://humancapitalist.com/?p=708#comment-2463 Sonny Wed, 08 Jul 2009 15:28:31 +0000 http://humancapitalist.com/?p=708#comment-2463 Jason, Good post. very timely. Came across this NYTimes article right after reading. http://www.nytimes.com/2009/07/05/travel/05prac.html?_r=1&8dpc Cheers- Jason,

Good post. very timely. Came across this NYTimes article right after reading.

http://www.nytimes.com/2009/07/05/travel/05prac.html?_r=1&8dpc

Cheers-

]]> By: lucentabella http://humancapitalist.com/?p=708#comment-2482 lucentabella Fri, 17 Jul 2009 05:25:34 +0000 http://humancapitalist.com/?p=708#comment-2482 I posted a blog post (via my phone and on a group blog) about our internet being down. Within an hour a CSR posted a comment about how to contact customer service via phone and the web! I was impressed! I posted a blog post (via my phone and on a group blog) about our internet being down. Within an hour a CSR posted a comment about how to contact customer service via phone and the web! I was impressed!

]]> By: Karen Cayamanda http://humancapitalist.com/?p=708#comment-3145 Karen Cayamanda Sun, 28 Feb 2010 11:50:34 +0000 http://humancapitalist.com/?p=708#comment-3145 That's good news! Social bookmarking sites are really a great help to all of us. Imagine, he responded through twitter within one minute. That’s good news! Social bookmarking sites are really a great help to all of us. Imagine, he responded through twitter within one minute.

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