Over the past 2 years, the buzzwords of the day have been "transformation" and "innovation" (examples… "process transformation", "business model innovation", etc.) Fast-forward 24 months, and it seems the new buzzword of the day is "industrialization".
So what is "industrialization" you ask? As one of the largest service providers recently stated, its make business, and its respective processes, "measurable, repeatable, and predictable".
What’s old is new again!
