On my drive to Boston this week, I was listening to a local radio show’s interview with the Chancellor of the University of Massachusetts, Lowell. During the interview he was discussing his key objectives over the next year including a primary goal to increase the on-campus student population by 15%.
As he discussed his goals, he also shared the key critical roles within the university that would “get him there”. You’re probably thinking…get more professors and better qualified educators. Nope. Amazingly, one of key roles to achieving his goals was not better qualified professors but the head groundskeeper. Yes…groundskeeper.
See…when prospective students visit the campus, its not the professor that they see. It’s the grounds — the flowers, the trees, the statues, the buildings.
Do you know your critical roles that will help you achieve your goals?