Should Organizations Create a Social Index and Rate Individuals "Social Score"?

Last week, in a conversation with Jeremiah Owyang, Forrester’s social media analyst, we discussed how social collaboration can impact HR and talent management by creating a “social score”.  This week, the Wall Street Journal published an article, “Engineering Firm Charts Ties”,  about how many companies are now starting to use “social network analysis” to map and understand how “informal ties make businesses tick”.

Should companies be creating a social index to encourage and embrace social collaboration?

Weight in on the discussion now at:

http://www.knowledgeinfusion.com/coe/message/2458

In the meantime, NewsGator has created a “SCORE assessment tool” that attempts to answer the question.

January 30th, 2009

6 Comments Add your own

  • 1. Techsphinx  |  February 2nd, 2009 at 6:57 am

    Absolutely not, at least not until there is empirical basis to correlate social network presence to job productivity. If someone has a solid model to do this, I would love to see it. I am skeptical though, given how hard it continues to be to definitively correlate the use of talent management technology to employee productivity.

  • 2. Roy Altman  |  February 10th, 2009 at 10:32 am

    Absolutely! These days, value is achieved through collaboration. One’s social intelligence is more important to one’s success, and a better determiner of how one will interact with others. I have done extensive work on the subject. Please check my website for more information.

  • 3. Barbara  |  February 10th, 2009 at 3:18 pm

    Does this mean that a person’s job life will be a replay of high school, but with paychecks????

  • 4. Chris Kelley  |  February 17th, 2009 at 11:16 am

    Absolutely yes. What we do have to be careful about is the mis-perception that applying social network analysis is like a high school popularity contest. With one child in high school and another in middle school, trust me, I don’t advocate that sort of “drama”.
    Through social network analysis though, we can identify the areas of the organization that achieving better results vs. areas that are struggling and have a means of intervention that will help drive results.
    I am still very much of a student in this area, but have been very impressed with the thought leadership of Valdis Krebs (http://www.orgnet.com/)

  • 5. Adv. Pragmaticoutsourcing  |  April 19th, 2009 at 12:21 am

    Off course, yes, this practice will increase the competition and the zeal to prove personal capabilities.

  • 6. Karen Cayamanda  |  November 12th, 2009 at 1:12 am

    Definitely yes, collaboration and social dissemination of information are made easier with this.

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